We have a wide variety of traditional brand name vending products.

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Full Coffee Service with A & R Vending Services.

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FAQ

Who selects the products that go in the machines: Each new account will be supplied with a 'menu' of our products which will allow them to select what they would like to see in their machines. In some cases we will go ahead and fill the machines with what we think will be popular products. We have been in the business a long time and more than likely have other accounts with similar demographics to your account. However, we are always open to suggestions from you and your employees.

Is there a cost to my company for the vending equipment/service: A&R Services will provide the machines and service free of charge. We make our money from the sale of the products through the vending machines.

How often do you come by and fill up the machines? Some of our accounts we fill daily while others are filled every two weeks. We will determine a schedule that keeps your machines full and clean. Most of our accounts are on a weekly fill.

Can we get revenue from our vending machine sales? Yes, many of our locations receive a percentage of their sales back in the form of a commission. Or we can pay you a flat monthly fee for the space that the vending machines occupy. Profit sharing is done on an account by account level. Just ask us how you can get involved.
What condition are the vending machines in? The machines coming in will be new or near new. The machines will be in excellent condition either way and will be good looking and reliable.

What is the procedure if someone loses money in the machines? Vending machines from time to time do take people's money. We can supply a small cash fund with the receptionist for on-the-spot refunds. Our route drivers will also issue refunds.
If a machine has a problem how quickly do you respond to fix it? Once a problem has been brought to our attention we generally respond within four hours. Keeping our customers happy and our vending machines stocked and functioning properly is our #1 priority.

Can we request specific products? We encourage your employees to make requests. You can either request a specific product through our website or ask one of our route drivers to include an item. We want to sell the products your employees want.

How long does it take for delivery/installation and what is the process? Once you give us the go ahead to move machines in we will be ready to go within 14 days. In the event that you already have a vendor i's always nice to give them 30 days to move out. If you need the machines sooner than that we will make it happen. We will agree on an installation date then it shouldn't take more than 4 hours to move the machines in and get them all set up and working.

What if my machines are damaged or burglarized? If the machines do get damaged or burglarized there will be no out of pocket expense for you. We take care of all damages at no charge to you.

What are your service days and hours? We provide service 24 hours a day 7 days a week. Our trucks start out at 3am every morning and we have route technicians on call around the clock. The people who re-stock your vending machines are also trained in repairing them. This helps facilitate most machine repairs and ensures that your vending machines are always up and running.

Do you use energy efficient Vending Machines? Yes we do. All of our equipment is modern and uses the least amount of electricity. We also equip our machines with the Vending Miser. Please click here for more info on the Vending Miser.
How much room do vending machines take up? Here are some average vending machine measurements. Click here for a vending machine specifications sheet

A & R Services, LLC
PO BOX 1299, Monument, CO 80132
800-655-VEND (8363)
E | customerservice@arservices.com

 

 

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